Shipping Policy

At MB Custom Golf, we take great care in packaging and shipping every order. Many of our products are custom-built or made to order, so shipping times may vary depending on the products and services requested.

Order Processing

Orders are processed after payment has been received and all order details have been confirmed.

• In-stock items generally ship within 1–3 business days.
• Custom-built clubs typically require additional build time before shipping.
• Special-order components depend on manufacturer availability.

Shipping Methods

We ship using trusted carriers such as UPS, USPS, or FedEx. The shipping carrier may vary depending on the destination and package size.

Shipping Rates

Shipping costs are calculated during checkout or included in your custom quote. Rates depend on package size, weight, destination, and selected shipping method.

Tracking Information

Once your order has shipped, you will receive tracking information when available so you can monitor your shipment.

Delivery Times

Delivery estimates are provided by the shipping carrier and are not guaranteed. Weather conditions, holidays, or carrier delays may affect delivery times.

International Shipping

International shipping may be available on select products. Customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. We recommend keeping all original packaging and taking photos of the damage to help us file a claim with the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. MB Custom Golf is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost Shipments

If your package appears to be lost, please contact us as soon as possible. We will work with the shipping carrier to investigate and help resolve the issue.

Questions About Shipping

If you have questions about shipping times, carriers, or your order status, please contact us before placing your order.